North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water
A dedicated, professional workforce committed to providing the community with a safe, reliable, and economical water supply

About NPWA


Thank you for your interest in employment with the North Penn Water Authority. North Penn Water Authority is an Equal Opportunity Employer (EOE). The Authority's policy relates to all phases of employment, including, but not limited to, recruitment, employment, promotion, rates of pay, and other forms of compensation. Our dedicated, professional workforce is responsible for providing high quality water in a reliable way to over 34,000 customers.

The Authority currently has the following job openings:


POSITION SUMMARY:    Work involves data entry and maintenance of North Penn Water Authority’s (NPWA’s) Geographical Information System (GIS), as well as GIS hardware, software and database maintenance to ensure a high level of accuracy and functionality for system users. 

Work is focused on data management in the GIS and end-user support.  Will support and/or manage IT projects that are GIS related and may have broad organizational impacts. 

This is responsible technical work in support of (NPWA’s) efforts in creating and maintaining a computerized mapping system of NPWA’s Water Assets, does related work as required.

Position reports to the IT Manager. 


  • Maintains Geographic Information System Functionality

                                          i.    Software – ESRI, etc.

                                         ii.    Database – SQL

  • Identifies and recommends areas where GIS can be utilized within NPWA.   Participates in the design and implementation of the associated applications and/or procedures.
  • Provides GIS related support functions for organizational tasks and projects.
  • Provides GIS training and mentoring for the employee base and/or others as required.
  • Acquires and integrates outside data.
  • Maintains GIS Contacts List
  • Analyzes, designs, develops and implements systems and procedures relating to the processing of geographic information supporting all operational aspects of NPWA, such as Water Treatment and Distribution, and Capital works;
  • Performs all aspects necessary for the successful automation of geographic information processing applications, such as feasibility analysis, cost-comparison studies, work measurement, work-simplification, personnel and resource utilization, and detailed system specifications as related to the design of overall systems;
  • Performs high level programming, including writing instructions, and procedures to implement systems of own design on an integrated, system-wide basis;
  • Records complete documentation of system specifications and procedures, prepares and designs associated input-output forms, programming guides, user’s manuals, procedure’s manuals, and operation guides;
  • Insures the long-term operation and reliability of geographic information system by verifying the proper functioning of all system features and capabilities in order to reveal and correct any deficiencies or malfunctions;
  • Evaluates system instructions and procedures, recommends alternative solutions and/or improvements in geographic information processing methods, and redesign and modifies systems as required;
  • Assists system users with procedures required for geographic information processing and the resolution of problems resulting from the processing of information;
  • Provides direction, technical training, assistance and system support to all users of system capabilities;
  • Assists and supports the development of and adherence to required standards, controls, procedures and performance measures related to information systems;
  • Updates GIS infrastructure database and performs digital data revisions and updates on GIS coverages, feature classes, and graphics/symbology utilizing ESRI ArcGIS.
  • Manages internal and external data acquisition, exchanges, and purchases. Handles select GNSS/GIS related software licenses and equipment purchases.
  • Assists IT Manager with planning, developing, coordinating and modifying systems to create and maintain a comprehensive GIS database.
  • Operates and maintains GPS locating systems and Trimble Locator and cross trains Distribution Staff as needed.
  • Maintains a high level of proficiency in GIS software, professional practices, and techniques.
  • Work under the direction of the IT Manager to provide various CMMS system support functions to include:  End user support, internal process documentation, review internal work flows and provide the IT Manager system recommendations, software system administration, Q/A on end user input, and organization of quarterly user group meeting.
  • Work under the direction of the IT Manager to provide various internal ArcGIS Portal system support functions to include:  ArcGIS Portal software and extension updates, customization development and support, and provide custom portal application documentation.
  • Additional work related duties as required.

Minimum Requirements:

Education and Experience:

  • A bachelor’s degree in Geographical Information Systems or Management of Information Systems (MIS), or an equivalent training, coursework and experience, with a working knowledge of ESRI Software and Tools.
  • Minimum three years of combined GIS job experience working with ESRI GIS software
  • Experience with working on, some or all, of the software programs to include ESRI Software and Professional Survey & Design Software.  Knowledge and experience in surveying, GPS, CAD applications and image processing considered a plus.
  • Experience and knowledge of Plotters.
  • Programming experience in Python or SQL desired.

Successful Candidates will have the following:

  • Thorough knowledge of current methods and techniques of Geographic Information Systems processing;
  • Thorough knowledge of information system, techniques and procedures;
  • Knowledge and experience in the use and application of Geographic Information Systems and detailed city land databases and/or large GIS databases;
  • Ability to exercise ingenuity and inventiveness in problem solving; skill in applying procedures to improve organizational productivity and efficiency;
  • Ability to communicate effectively, orally and in writing;
  • Ability to translate technical terminology into terms understandable to others;
  • Ability to establish and maintain effective working relationships with employees and the public;
  • Ability to provide production programs for specific user-friendly applications used by non-GIS staff.
  • Knowledge of Crystal Reports / SSRS Development a plus.



The North Penn Water Authority in Lansdale, Pa is seeking a part-time PR Intern for the Fall 2017 semester. The ideal candidate is someone who has a basic knowledge of public relations, is willing to learn about social media and public relations as it pertains to a municipal water authority. Water is a vital resource and the person who fills this position will learn about the water industry and the role NPWA plays in the community. In addition to obtaining hands-on experience, the person selected for this internship will be paid.

This position will be working primarily with the Administration and Public Relations Manager and Community Relations Coordinator.  

Essential Duties:    

  • Help develop a PR plan for “Drinking Water Week” which takes place during the second week of May.
  • Assist Community Relations Coordinator (CRC) with PR related duties such as drafting and editing social media posts, press releases and website updates.
  • Assist CRC with educational presentation preparation and research.
  • Assist CRC with community relations campaigns.
  • Monitor media for NPWA and water related news and events.


  • A basic understanding of public relations, its purposes and tools
  • A positive, can-do attitude
  • Self-motivated
  • Solid writing skills
  • Attention to detail
  • Strong communication and teamwork skills

Hours: Part-Time Flexible Schedule available between 8:00 a.m. to 4:00 p.m., Monday to Friday.

If you wish to submit your application:   

1. Click here to download our electronic PDF application(Upon opening the PDF application, it must first be saved to your computer before entering data in order to ensure that the information is properly saved.  Please verify the completed application has been saved prior to submitting.)

2. Fill out the short "Job Application" form below and attach your completed electronic PDF application. You may also attach your resume.

3. Submit the form. You will receive a message stating the success of your submission.

Job Application Form

Job Application Form

Please fill in the requested information. Remember to attach your electronic PDF application and your resume (PDF or Word).

  • - -



Billing Information Water Meter Information Helpful Tips FAQs


Homeowners Contractors Developers Requesting Authority Info


North Penn Water Authority
300 Forty Foot Road
Lansdale, PA 19446
Phone: 215.855.3617
Fax: 215.855.2756
After Hours Emergency Number:
Safe Drinking Water Hotline:
facebook icon small
Like us on Facebook!
Copyright © 2012 North Penn Water Authority • Site Design by: Bergey Creative Group